Making Change: Floor Coverings International

Len Pritchett’s Business- For-Good model is grounded in love and respect—for his customers and his staff. “I like having a small local business that allows me to serve my neighbors,” he says. Len’s customer service philosophy is grounded in his faith. “We aim to obey Jesus’ command to ‘Love your neighbor as yourself,’” he says. He also values being part of
a group of Christian business owners who encourage each other and hold each other accountable in personal and professional goals.

The unique service model that Len and his knowledgeable team at Floor Coverings International offers is designed around the homeowner. Flooring is more important than most people realize. “The way light enters a room and reflects off the floor can influence how we feel and perform, both consciously and subconsciously,” Len says.

It’s challenging to select the right flooring in a showroom. People end up guessing the color of the couch or kitchen cabinets and trying to account for artificial light. So Floor Coverings International brings 3,000 samples
to people’s homes. “I enjoy meeting people in their homes, hearing and seeing how they live, meeting their pets, seeing traffic patterns, noticing colors and textures, working within their budget, and then installing just the right flooring,” Len says.

“We chose to base our business in Kennett Square because we love the town and believe it’s a place with a bright future,” Len says. He sees that future in his daughters, too. “I hope to inspire my daughters to be small business owners as they see their dad living out his Christian faith and working hard to provide a useful, practical service to the community.”